Filld is a mobile fueling service that fills your vehicle(s) or fleet with fuel so you can focus on other things. Trained and certified Filld delivery drivers in specialized fuel trucks deliver top-quality fuel to your vehicle(s) where they’re parked.
We currently have consumer service in:
- Washington, D.C. Area
- City of Burnaby (including SFU and Burnaby Mountain)
- City Vancouver (including Downtown, East Van, South Van, and UBC)
- City of North Vancouver
- District of North Vancouver
- District of West Vancouver (to Horseshoe Bay)
And serve fleets in:
- Washington, DC
- Portland, OR
- Vancouver, BC
Filld fueling service operations are varying to meet the increased demands during the COVID-19 pandemic.
Filld fueling service operates day and night but delivery times vary by location. You can check your designated delivery times by entering your home address into our sign-up page.
Gas prices will vary by location. Pricing is set per-gallon (or per litre in Canada) and is calculated based on the average local gas price in your area. A delivery fee of $5 is added for route service orders, which includes service of all of the cars on your profile, at your address.
Filld purchases top quality Unleaded Regular and Unleaded Premium fuel from the same providers retail gas stations source from. It’s purchased daily and filtered before it ever gets to your vehicles, so you know you are getting the freshest, most activating fuel around!
You can go to Filld.com to create an account and input some basic information about your vehicles, address and payment information. Filld will text you twice a week when the delivery trucks are in your area, the only thing you need to do is to replay “yes” to the text message and leave the gas flaps of the cars you would like fueled, open. It’s that easy!
Curious about filling your FLEET? Fleet managers with multiple vehicles can request contracted Filld service through our fleets page.
The Filld pre-authorization process is the same as your local gas station. The pre-authorization is not an actual charge to your credit card. It allows us to check that your payment method is okay for use before we get to your car. Because we do not charge you for payment until the fuel delivery has been completed, this pre-authorization confirms the your card is active before we route to your location. Once we successfully deliver your gas, the pre-authorization disappears and is replaced by the actual cost of your fill.
We don’t maintain the pre-authorization past the time of your delivery. If you find that your account has a hold on it from Filld past the date of your delivery window, your payment provider may be keeping it on your account for their own security reasons.
There may be charge for cancellation if your delivery has already been routed (our driver is on their way), if we are unable to access your vehicle due to being unreachable, or if all of the vehicles on your order are missing/not-fillable. If you need to cancel an order, we suggest doing so before the start of your delivery window. Any cancellation fee will match the delivery fee.
Yes, just leave the gas flaps open on all the vehicles that you need filled. Our trained delivery drivers will only fill the cars with gas flaps that are in this condition and skip any of your vehicles with a closed flap.
Absolutely! On our Route Service plan, we text you twice a week to remind you that our trucks are around delivering fuel, just reply “no” (or don’t reply at all) and we’ll get in touch the next time we’re in the neighborhood.
Filld is Weights and Measures (or Measurement Canada) certified by the same certification process as your local gas station. Filld uses similar pump and meter technology you’d find at a gas station, including an auto shut-off when your tank reaches its full capacity.
Filld will pump fuel until the automatic shut-off feature of the pump engages. In order to avoid spilling fuel or causing damage to your vehicle’s vapor-recovery system our drivers will never “top off” your tank.
Payment for Filld service is collected through credit or debit card, which is entered upon account creation. You can securely save your payment information to avoid retyping your info for each order, making scheduling a delivery safe, simple, and convenient.
Yes, your payment information is stored in a secure digital vault by our payment service provider. Filld does not store your payment information on our own servers.
Pricing is per gallon (or per litre in Canada), and is calculated based on a local average fuel pricing model for your vehicle’s delivery area.
For a Route Service order the delivery fee is $5 per customer, regardless of how many vehicles are at the delivery location.
Filld fueling service operates six nights per week, serving individual routes twice weekly. Delivery nights vary by location. You can check your designated delivery night by entering your home address into our sign-up page. Delivery occurs overnight between the hours of 9pm and 5am. We limit service during peak transit hours to avoid crowding of roads during heavy traffic times. Delivery windows may vary by location.
Where the Filld App is available on-demand ordering and additional on-demand delivery slots may be accessible.
No. Just open and unlock the gas flap, and we’ll take care of the rest. Our delivery drivers are trained to a high standard of safety and service, and operate specialized fuel trucks built to securely contain and distribute fuel. Your cars will always be treated with the utmost care.
Before making an order, you will be asked to provide some basic information about your car: make, model, color, year and license plate number.
Filld reminds you to open your gas flap when you order. You then leave the gas flap open so your Filld driver can access the tank. When your car’s tank is filled, we will close your gas flap for you.
Filld trucks are equipped with a 50-foot hose, so we’re able to reach most vehicles, even if our truck can’t get close to them. We will contact you if we are unable to access your vehicle. After reasonable attempts to do so, you may be charged a cancellation fee if the delivery cannot be completed.
We deliver to your driveway, but not your garage. To follow safety regulations for mobile fueling, we ask that you park with your gas flap a minimum of 10 feet from your home when getting a fill (and 25 feet for vehicles older than 2006). Parking with your nose toward the building is a good way to create distance between your home and gas tank!
Our drivers are trained to assess the placement of your vehicle and will not fuel your car if the distance is too close. We appreciate your help in making sure that we can serve you safely!
Absolutely. Filld’s delivery drivers are commercially licensed, hazmat-trained, and tsa-cleared. Our trucks are certified for safety by the department of transportation and are equipped with 100-gallon aluminum tanks, spill containment kits, fire extinguishers, and Weights and Measures-certified meters.
Filld uses trucks the size of a pickup you might see on the street- think, Dodge Ram or Ford F-250. Gas tankers are the large trucks that supply gas stations with up to 11,600 gallons of fuel. Filld trucks carry small 100-gallon tanks that are made from industrial-grade aluminum. While large gas tankers are safe, we use small trucks that are cost effective, environmentally friendly, and they can quietly squeeze into tight places.
Filld is expanding across North America! It’s our vision to be able to deliver gas to you – anytime, anywhere. Please provide your email and zip code / postal code in our “sign up” form, and you’ll be the first to know when Filld is available in your area. You can also follow us at facebook.com/filld to stay up to date on all of our expansion announcements!